Agents and Managers
What agents actually talk about when you leave the room. How representation works from the other side of the desk โ commissions, dropped clients, and what makes an agent fight for you.
Agents and Managers
Here is what agents talk about when you leave the room.
After a general meeting with a new actor, the door closes and the conversation among the team goes one of three ways. "That person is ready, sign them today." "Interesting, but not yet โ check back in six months." Or, most commonly, "They have no idea what they are selling."
That third category is where most actors live, and it is the reason most actors struggle to get and keep representation. Not because they lack talent. Because they do not understand what agents actually need from them.
What Agents Actually Do (And What They Don't)
Agents receive casting breakdowns every morning through Casting Networks and Breakdown Services (in the US) or Spotlight (in the UK). Casting Networks is the biggest casting platform in the world โ it is not optional for agents or actors in any market. Your agent is pulling breakdowns from Casting Networks first thing in the morning alongside Breakdown Services. They scan hundreds of role descriptions, match them against their client roster, and submit electronically โ headshots, reels, and a brief pitch for why their client is right for the role.
A good agent with 35 clients might submit 15 of them before 10 AM. They are moving fast because casting directors are reviewing submissions in real time. The agents who submit first get their clients seen first. Speed matters.
Here is what agents do not do: they do not create opportunities from nothing. They do not make casting directors want someone they were not already looking for. They do not overcome a bad headshot, a weak reel, or an actor who does not know their type. An agent amplifies what you bring to the table. If you bring nothing, there is nothing to amplify.
The Day-to-Day Nobody Talks About
Your agent's morning starts with breakdowns. Their afternoon is phone calls โ following up on submissions, checking on audition feedback, negotiating deals for actors who booked. Their late afternoon is putting out fires โ a client who missed an audition, a deal that is falling apart over a usage conflict, a manager calling to complain that their shared client is not going out enough.
Somewhere in that day, they are also fielding cold emails from 50 actors who want representation, meeting with two or three actors their colleagues recommended, and sitting in a staff meeting where the team reviews every client on the roster.
That staff meeting is where your name comes up. And what gets said about you in that meeting shapes your career more than you know.
What Agents Say When You Leave the Room
Every agency does roster reviews. Monthly, quarterly, however they structure it โ they sit down as a team and go through their clients. Here is what they are actually evaluating:
"Who is booking?" This is the first question. Always. Agents work on commission. If you are not booking, you are not generating revenue. That does not mean they drop you after one slow quarter. But if six months pass and you have not booked anything, your name starts getting flagged.
"Who is making my job easier?" The actor who shows up prepared, confirms auditions quickly, sends a professional self-tape within hours of the request, and does not need to be chased โ that actor gets submitted more. Not because the agent likes them more as a person. Because submitting them is efficient and low-risk.
"Who is making my job harder?" The actor who cancels auditions, shows up late, sends sloppy self-tapes, argues about the roles they are being submitted for, or calls every week asking why they are not going out more. That actor moves to the bottom of the pile. Agents will stop submitting a client entirely without formally dropping them โ they just quietly stop sending them out and wait for the contract to expire.
โ ๏ธ Agents will let you fade before they officially drop you. If your audition volume drops and your agent stops returning calls within the hour, you are not in a slow period. You are being phased out. Address it directly. Call and ask where you stand. A direct conversation can save a relationship that silence will kill.
"Who should we drop?" This question comes up more than actors realize. Roster space is finite. If an agent has 40 clients and a promising new actor walks in who fills the same type slot as an underperforming current client, that current client is in trouble. Agents do not enjoy dropping people. But they run a business, and a client who is not booking, not growing, and not generating income is taking a slot that could go to someone who will.
Agent vs. Manager: The Real Difference
| Agent | Manager | |
|---|---|---|
| Primary function | Submit for auditions, negotiate deals | Career strategy, long-term development |
| Licensed/regulated | Yes (state-licensed in the US) | No (unregulated) |
| Can solicit work | Yes | Technically no, though this line blurs constantly |
| Commission | 10% across the board โ theatrical and commercial | 10-15% on top of the agent's cut |
| Typical client load | 30-80 per agent | Fewer clients, more hands-on |
| Contract term | 1-2 years with SAG-AFTRA out clauses | Often 2-3 years, sometimes longer |
The simplest way to think about it: your agent gets you in the room. Your manager helps you figure out which rooms to target and what to do once your career gets complex enough to need strategic direction.
Early career: You need an agent. Period. They have direct access to breakdowns and can submit you for work. That is your most immediate need.
Mid-career and beyond: A manager becomes valuable when your career develops complexity โ weighing offers across markets, moving into producing, managing a public profile, or navigating a career pivot.
At any level: Many working actors have an agent and no manager and do perfectly well. Very few should have a manager and no agent. The manager cannot do the core job of submitting through Breakdown Services and Casting Networks.
Boutique vs. Large Agency: What Actually Happens
The boutique-versus-big-agency conversation gets oversimplified. Here is what the difference looks like in practice.
Boutique Agency (15-50 clients per agent)
Your agent knows your name when you call. They know your kids' names. They know you had a callback last Tuesday and they are going to follow up with casting about it without you asking. When a breakdown comes through that is perfect for you, they see your face in their mind immediately.
The downside: their relationships may be concentrated in one market. They may not have the access to get you in the room for a studio feature or a network series lead. Their negotiating leverage on a big deal is smaller because the production knows they do not have a roster of A-list names to trade on.
A common pattern at boutique agencies: an actor books consistently โ co-stars, guest stars, a nice recurring role. When they land a series regular audition through a self-submission, the boutique negotiates the deal. But a larger agency would have had more leverage on the back end of that negotiation. The pilot fee is fine. The options could have been better.
Mid-Size Agency (50-200 clients per agent)
You get decent attention and broader access. The risk is the middle โ you are not the tiny agency's priority client and you are not the big agency's marquee name. You can get lost here if you are not proactive.
Large Agency (200+ clients, multiple departments)
Studio-level access. The casting directors at major networks take their calls. When they pitch you, it carries weight because the agency's reputation precedes the conversation.
But here is the truth nobody at a large agency will tell you during the signing meeting: if you are not in their top 20% of earners, you are functionally invisible. The junior agent assigned to you has 60 other clients. The partners do not know who you are. You will get submitted for breakdowns that match your profile in the system, but nobody is picking up the phone to pitch you specifically. You are being processed, not championed.
๐ก The best agency for you is the one where you are a priority. A boutique agent who picks up the phone for you beats a large agency that processes you through a database. At every stage of your career, ask yourself: am I a person at this agency, or am I a file?
When to Move Agencies
Actors switch agencies when they outgrow their current representation or when the relationship stops working. Valid reasons to move:
- Your agent has stopped submitting you regularly and direct conversations have not fixed it
- You have booked up to a level where you need access your current agency cannot provide
- The relationship has broken down and communication is not recoverable
Invalid reasons to move: a slow month, jealousy that another client is booking more, or the fantasy that a bigger agency name will solve career problems that are actually about your materials or your type.
Commission Structures: What Agents Won't Volunteer
The standard commission is 10% for agents โ for both theatrical and commercial work. Managers take 10-15% on top of that. These numbers are well known. What most actors do not understand is the fine print.
US Commission Breakdown
| Work Type | Agent | Manager | Total Off Your Gross |
|---|---|---|---|
| Theatrical (Film/TV) | 10% | 10-15% | 20-25% |
| Commercial | 10% | 10-15% | 20-25% |
| Voice-over | 10% | 10-15% | 20-25% |
What the Contract Actually Says
"Commission on all work during the term" โ This is standard language in most agency contracts. It means your agent gets their 10% on everything you book while under contract, including work you found yourself through self-submission. Read that again. Even if your agent had nothing to do with you booking a role, if it happens during the contract term, they are entitled to commission.
Some actors find this unfair. From the agent's perspective, the logic is that their name and reputation create an umbrella of legitimacy that benefits you on every project, even the ones they did not directly submit you for. You can negotiate this clause in some cases, but know that pushing back on it signals to the agent that you do not view the relationship as a partnership.
Sunset clauses are another piece most actors gloss over. A sunset clause means that after your contract ends, your former agent is still entitled to commission on work that was negotiated or set up during the contract period. Typically this runs 6 to 12 months post-contract. So if you leave your agent and a deal they negotiated pays out four months later, they still get their percentage.
Commission on residuals is where real money gets complex. If you book a national commercial that runs for two years, your agent gets 10% of every residual check โ not just the session fee. A single well-placed commercial can generate tens of thousands in residuals, and your agent and manager both take their cut of every payment.
๐ฏ Before you sign with anyone, pay an entertainment attorney $200-$500 to review the contract. This is not optional. It is the single best investment you will make in your early career. Attorneys catch sunset clauses, commission-on-all-work language, and termination provisions that actors miss every single time.
International Markets
| Market | Agent Commission | Notes |
|---|---|---|
| United Kingdom | 10-12.5% + VAT | Via Spotlight. VAT is added on top |
| Canada | 10-15% | ACTRA-franchised agents |
| Australia | 10% | MEAA standard |
| Europe | 10-20% | Varies significantly by country |
The Real Math
Here is what your take-home actually looks like on a $5,000 co-star booking when you have both an agent and a manager:
- Gross pay: $5,000
- Agent commission (10%): -$500
- Manager commission (15%): -$750
- Pre-tax income: $3,750
- Estimated taxes (~30%): -$1,125
- Cash in your pocket: $2,625
That is 52.5% of the gross number. Keep this math in mind when you hear about booking a $5,000 role. You are not getting $5,000. You are getting roughly half.
How to Get an Agent
Referrals Win
The single most effective path to a meeting is a referral from someone the agent trusts. A casting director who emails an agent and says "you should meet this person" gets that actor a meeting. A working actor on the agency's roster who says "my scene partner in class is really talented" gets that person a meeting.
This is why genuine relationships matter. Not networking events. Not cold DMs. Real relationships built through shared work, training, and professional respect.
Showcases
Industry showcases where agents watch scenes can work, but do your diligence:
- Verify attending agents on IMDbPro โ are they legitimate and active?
- Confirm they have authority to sign, not just assistants observing
- Ask the studio which actors signed through previous showcases
- Budget $200-$500 per showcase
Your Work as Your Audition
Agents watch for actors generating their own momentum. Festival-quality short films, strong web series, and indie features that get distribution all put you on radar. Agents sign actors because they saw them in a 12-minute short that a filmmaker they respect directed. The work sells the actor before the meeting starts.
Cold Submissions
You can cold-submit to agencies. Do it right:
- Research the agency on IMDbPro. If they already have three actors who look exactly like you, move on
- Send a brief professional email: headshot, resume, reel link, three sentences maximum
- Do not say you are "passionate." Everyone is passionate. Say what type you fill and why you are a gap on their roster
- Target 10-15 agencies. Blanket-mailing every agency in town signals desperation
Red Flags: Walk Away Immediately
Legitimate agents make money from commissions on work you book. That is the only money that should ever flow from you to them.
Upfront fees of any kind โ signing fees, registration fees, website fees, portfolio fees โ are scams. Every single time. It does not matter how nice their office is or how many headshots are on the wall.
Required photographers โ if they insist you use a specific photographer who charges $2,000 or more, that is a kickback arrangement. A good agent recommends several photographers. They never require one.
Vague guarantees โ "We can make you a star" or "You will be working within six months." No legitimate agent says this because no legitimate agent can guarantee it.
They sign everyone โ if you attend an open call and they offer to represent every person in the room, that is a mill collecting fees, not an agency booking work.
How to Verify
Use these official directories to find and verify legitimate agents:
| Market | Directory | URL |
|---|---|---|
| US | SAG-AFTRA Franchised Agent Lists | sagaftra.org/contracts-industry-resources/agents-managers |
| US | IMDbPro (agency lookup) | pro.imdb.com |
| Toronto | ACTRA Toronto Agents Directory | actratoronto.com/agents-directory |
| Montreal | ACTRA Montreal Talent Agents | actramontreal.ca/talent-agents |
| Alberta | ACTRA Alberta Talent Agents | actraalberta.com/talent-agents |
| Vancouver/BC | UBCP/ACTRA Licensed Agents | ubcpactra.ca/talent-agents |
| UK | PMA Member Agencies | thepma.com |
| Australia | MEAA Agent List (members only) | meaa.org/downloads/agent-info |
For verifying casting directors:
| Market | Directory | URL |
|---|---|---|
| US / International | Casting Society Member Directory | castingsociety.com/member-directory |
| Australia | Casting Guild of Australia (CGA) | castingguild.com.au |
| UK / Ireland | CDG Member Search | thecdg.co.uk/member-search |
Beyond the directories:
- Search the agency on IMDbPro โ legitimate agencies have a company page with working clients
- Check with SAG-AFTRA's agency department for franchised status โ (323) 549-6745 (LA) or (212) 863-4230 (NY) or email agency@sagaftra.org
- Search the Better Business Bureau and your state's licensing database
- Ask working actors in your market โ the acting community talks
- Google "[agency name] scam" โ actors are not shy about sharing bad experiences
Keeping Your Agent Invested
Getting signed is not the finish line. It is the start of a working relationship that requires constant maintenance from your side.
The actors who keep their agents engaged and fighting for them share specific traits. They are reliable โ they confirm auditions fast, show up early, and never cancel without a genuine emergency. They are low-maintenance โ they do not call every week asking why things are slow or questioning every submission decision. They are proactive โ they self-submit, keep training, bring opportunities to the table, and generate their own momentum so the agent has something to work with. And they are honest โ when something is not working, they address it directly instead of letting resentment build.
The actors who get dropped share different traits. They blame their agent for slow periods instead of looking in the mirror. They stop training. They let their headshots get stale. They become difficult to reach. They develop an attitude that says "I have an agent now, so my work here is done."
Your agent is not your employee. They are your business partner. Treat the relationship accordingly.
โ The best client-agent relationships work like this: you do your job (train, stay in shape, keep your materials current, self-submit, be ready at all times) and they do theirs (submit you, pitch you, negotiate for you, tell you the truth). When both sides deliver, careers get built.
Next Steps
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If you are seeking representation, build your target list this week. Open IMDbPro and research 10-15 agencies in your market. For each one, check their client roster and identify whether you fill a gap in their lineup. Do not submit to agencies where you duplicate three actors already on the roster. Your pitch should answer the question: "Why does this agency need me specifically?"
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Get your submission package airtight before you reach out to anyone. That means a current headshot that accurately represents how you look today, a formatted resume with real credits, and a reel link that works and showcases your strongest work. Agents make a decision about you in under 30 seconds. If any piece of your package is weak, the whole package fails.
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If you already have representation, schedule a check-in call this month. Not to complain about volume. To ask: "What can I be doing differently to make your job easier? Is there anything about my materials or my type positioning that you think needs adjusting?" That question alone separates you from 90% of their roster, because 90% of their roster never asks it.